Alberta Children's Hospital - Day Surgery website survey

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Pre-Op Telehealth Project

Website User Survey: Your Feedback is Important to Us!

Thank you for volunteering to complete this confidential survey. Your feedback will be collected by project evaluation staff and will help us evaluate and improve this website. Your level of care will not be impacted by your choice to complete or not complete this survey nor will it be impacted by your responses.

If you have any questions and/or concerns regarding this survey, please contact Evelyn Valge, Southern Alberta Child & Youth Health Network Evaluation Coordinator, at 403-955-7051 or evelyn.valge@calgaryhealthregion.ca.

After completing the following survey, please click "send" at the bottom of the form:

SURVEY SUBMISSION FORM

1. How did you learn about this website? (check all that apply)

Attending the Orientation Program & Tour

Pre-op Information Package from surgeon’s office or clinic

Phone call with pre-admission clinic

Phone call with surgical booking office

From other parents

Other. Please describe:

2. Where do you access the internet? (check all that apply)

Home computer

Friend’s /Family member’s computer

Library computer

Hospital/Clinic computer

Internet Cafe

Other location. Please describe:

3. When did you use this website? (check one)

Before my child had surgery

After my child had surgery

Both before and after my child had surgery

4. Did you know about this website early enough that you could find the information you needed before your child went for surgery?

Yes

No. Please elaborate:

5. Do you trust the information on this website?

Yes

No. Please describe what would help make the information more trustworthy:

6. Did this website provide you with all the information you were looking for?

Yes

No. Please describe what other information you would like to see:

7. Was the information on this website easy to understand?

Yes

No. Please provide examples of what was unclear or difficult to understand:

8. Overall, rate how useful the information on this website was to you. (check one)


Not useful	Somewhat useful	Useful	Very useful	Don't know

If USEFUL in some way, what was of most value to you?

If NOT USEFUL, what would have made it more valuable for you?

9. Overall, rate how much more informed you feel after visiting this website. (check one)


Not at all more informed	Somewhat more informed	Informed	Much more informed	Don't know

10. After visiting this website, rate how much more prepared you are for your child’s surgery. (check one)


Not at all more prepared	Somewhat more prepared	Prepared	Much more prepared	Don't know

If you are feeling “not at all more prepared,” what would help you feel more prepared for surgery? Please elaborate.

11. After visiting this website, rate how much more prepared are you to care for your child at home. (check one)


Not at all more prepared	Somewhat more prepared	Prepared	Much more prepared	Don't know

If you are feeling “not at all more prepared,” what would help you feel more prepared to care for your child at home? Please elaborate.

12. Please rate your overall satisfaction with this website. (check one)


Very Dissatisfied	Dissatisfied	Neutral	Satisfied	Very Satisfied

13. Please indicate your age range.

14. We welcome your additional comments!

Thank you for completing this survey.

In This Section

	Before Surgery - Preparing Your Family
	Weeks Before Surgery - Timeline Telling Your Child Helping Siblings Cope Guide to Preparing Your Family Day Before Surgery
	Day of Surgery - At the Hospital
	Getting Here – Directions and Parking What the Parents Can Expect Understanding Anesthesia - FAQ Visiting Day of Surgery – Photo Tour
	After Surgery - At Home
	Caring For Your Child At Home Common Behaviour Changes Discharge Instruction Sheets Tonsillectomy and Adenoidectomy Home Care Video
	Resources
	Just for Teens - Tips for Surgery Contact Numbers & Links Day of Surgery – Photo Tour Surgical Information Packages Voice Your Views: Website Survey

For Parents, Families and Friends

For Children!

Your Child's Surgery

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