WHAT YOU NEED TO KNOW

Checking in

The admitting desk is located next to the main entrance. You must check in at admitting if your child is being admitted to the hospital or if (s)he is coming to for a clinic appointment. The admitting department staff will complete the necessary paperwork and point you in the right direction. If it is your first visit, please come about 15 minutes early so that registration won't make you late for your appointment.

Waiting "tips"

Our hospital is a very busy place! When you come for an appointment, it's a good idea to plan ahead in case you have to wait. You may find these tips useful:

• only bring brothers and sisters if absolutely necessary;
• bring along things for your children to do and, unless your doctor has ordered otherwise, snacks to help pass the time;
• supervise your children while you wait;
• stay in the hospital - if you must leave the waiting area, please let the receptionist know; and
• be prepared for physicians who may be delayed due to emergencies.

Staying with your child

Parents are encouraged to stay with their child during admission. All general unit inpatient rooms have overnight accommodation for one parent/caregiver, a bedside chair and a private washroom.

Sleeping at the bedside is not allowed in the Paediatric Intensive Care Unit (PICU). PICU features two over night accommodation suites that include a private bathroom for family's use.

In addition, the Alberta Children's Hospital also has a Family Accommodation Suite with five sleeping rooms, each with a full washroom.  A common kitchen/dining area, living room space and laundry facilities are also located within the Family Accommodation Suite.

For more information, contact the Family and Community Resource Centre at 955-3272 or admitting at 955-7212.

Ronald McDonald House® Southern Alberta

Ronald McDonald House® Southern Alberta provides a home away from home and support for sick children and their families in a compassionate and comfortable, home-like atmosphere.

The House can accommodate up to 23 families, each with their own suite and private bath, while sharing kitchen facilities and common areas. The House also has a library, media rooms, teen room, laundry facilities and large indoor and outdoor play areas.

The House is located across the street from the Alberta Children’s Hospital. Families must live outside a 45 km radius of the hospital and require a referral in order to meet admission requirements. Families pay a nominal fee of $12 per night. Calgary families who are using the Alberta Children’s Hospital are able to use the House for day and program use.

A referral to stay at the House can be obtained from:

• the Alberta Children’s Hospital Family and Community Resource Centre or on weekends from the Admitting desk; or
• A social worker or medical services personnel from any other hospital in Calgary.

Return visits do not require a referral; families can call the House directly to make arrangements. Please note that a referral does not guarantee admission.

Rooms are allocated on a priority system based on the child’s medical condition.

Contact info:

Phone: (403) 240-3000
Website: www.rmhsouthernalberta.org